Consumer Duty Archives - Page 4 of 4 - Square4

By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

Categories

Business

By Simon Goryl - Advisory Director | 09/11/2023

Regulatory Summary – Dear CEO Letter: FCA Expectations for Wealth Management & Stockbroking firms

On the 8th November, the FCA issued a Dear CEO Letter: FCA Expectations for Wealth …

By Darren Fisher (Advisory Director) & Natalie Baglin (Senior Consultant) | 12/10/2023

Goodbye TCF. Hello Consumer Duty.

In the early days of Consumer Duty (the Duty) consultation, there was a belief amongst …

Consumer Duty

By Natalie Baglin - Senior Consultant | 31/05/2023

Consumer Duty – The Final Stretch

With only a couple of months to go until the 31st July Consumer Duty implementation …

outcomes monitoring

By Matthew Drage - Managing Director | 28/03/2023

Outcomes Monitoring in a Consumer Duty World

[First Published by the PIMFA Winter Journal in March 2023] Overview The Consumer Duty will …

Price and Value

By Matthew Drage - Managing Director | 08/03/2023

Joining the Dots – Considering the Price and Value Outcome

[First Published by the CCTA magazine in March 2023] Overview The price and value of …

Consumer Duty

04/07/2022

Square 4’s top tips for successful Consumer Duty implementation

The new Consumer Duty is a package of measures that consists of a new principle, …

FCA

17/05/2022

Diversity of thought and opinion – FCA Strategy, Business Plan 2022/23 and the new Consumer Duty

The transformation at the FCA under Nikhil Rathi, Chief Executive, is now in its second …

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