Consumer Duty Archives - Page 2 of 4

The introduction of the Consumer Duty has seemingly started a new chapter for wealth management …

By Sara Haworth - Senior Consultant | 28/01/2025

On 11 December 2024, the Financial Conduct Authority (FCA) issued its findings of the review …

By Nicky Green - Advisory Director, Sara Haworth - Senior Consultant & Alice Buckley - Consultant | 20/11/2024

Portfolio letter: FCA’s expectations for SIPP Operators The FCA has issues a Dear CEO Letter …

By Darren Fisher - Advisory Director, Tracy Auchterlonie - Principal Consultant | 24/10/2024

Ensuring that customers receive adequate protection, especially those in vulnerable circumstances, is a key priority …

By Alice Buckley - Consultant | 11/10/2024

Background & Regulatory Focus Pure Protection (PP) products have been out of the regulatory …

By Alice Buckley - Consultant | 11/10/2024

Background The FCA has previously explored practices in relation to value in the distribution chain …

By Simon Goryl & Sara Haworth | 30/09/2024

With the introduction of the FCA’s Consumer Duty in July 2023, the regulatory focus has …

By Veenita Sharma - Consultant | 06/09/2024

Earlier this week, the Financial Conduct Authority (FCA) published its latest figures relating to the …

By Tom Jeffery (Operations Director) & Darren Fisher (Advisory Director) | 14/08/2024

Good complaint handling has never been a more important part of a firm’s customer support …

Consumer Duty