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By Square 4 Team | 15/05/2026

Consumer Duty in 2026: Compliance, to Culture, to Customer Advocacy

Consumer Duty has entered a materially different supervisory phase. The FCA is no longer assessing …

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Categories
FCA
14/09/2021

Vulnerability – Ensuring Good Outcomes For Consumers

Creating processes enables firms to achieve operational efficiency and supports risk management. It provides a …

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12/07/2021

The FCA’s Consumer Duty – the continued evolution of outcomes-based regulation

We are all familiar with the concept of ‘Treating Customers Fairly’ or TCF – which …

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