Call: 0845 139 4444

Email: hello@square4.com

our expertise

We provide experienced temporary resource to support your BAU operations. We recognise that every operation looks and feels different. An organisation’s front-line team can come in many shapes and sizes. Whether you require a handful of individuals to support you with a temporary backlog, or a longer-term solution, our team can support you.

Supporting your business

Find out more about how we can support your business below

Complaint handlers
Customer service agents
Customer service administrators
Past business review
Remediation resource
Business assurance support
Claims support
Financial crime and fraud teams

Why partner with us?

Collaborative and partnership based approach
Dedicated Relationship Manager to support
Expertise and insight across the financial services landscape
Extensive network of risk, compliance and operations experts
Ability to scale at speed to support

Case Studies

Supporting a UK challenger bank with 55 complaint handlers

Scenario: Following exceptional growth as a leading UK Challenger Bank, the business...

Learn more

Supporting a UK challenger bank with 55 complaint handlers

Case Studies

Supporting a household name savings provider with 33 administrative resources and 19 Customer Service operatives

Scenario: Further to the sharp increase in the Bank of England base rate observed...

Learn more

Supporting a household name savings provider with 33 administrative resources and 19 Customer Service operatives

News & Insights

Square 4 Partners announces the appointment of Jeannette Lichner as its Chair

Square 4 Partners announces the appointment of Jeannette Lichner as its Chair

Consumer Duty – The Final Stretch

Consumer Duty – The Final Stretch

Operational Horizon: Performing Complaints Root Cause Analysis

Operational Horizon: Performing Complaints Root Cause Analysis

Operational Horizon: preparing for mass claims

Operational Horizon: preparing for mass claims

Outcomes Monitoring in a Consumer Duty World

Outcomes Monitoring in a Consumer Duty World

Joining the Dots – Considering the Price and Value Outcome

Joining the Dots – Considering the Price and Value Outcome

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