our expertise

Our Learning and Development team have worked across a wide range of regulated businesses to help deliver solutions to all levels within organisations, from front line colleagues to Leadership teams and Boards. Our experienced trainers can deliver off the shelf training courses or design bespoke courses in line with your needs. We can deliver training remotely, or in person.

Supporting your business

Find out more about how we can support your business below

Why partner with us?

  • Collaborative and partnership based approach
  • Solutions tailor made to your requirements
  • FCA Skilled Person panel firm (Lot M - Risk Management and Business Consultancy)
  • Expertise and insight across the financial services landscape
  • A commercial and pragmatic approach to Learning and Development
Case Studies

Training 3,000 customer-facing employees on first-point-of-contact complaints management for a UK challenger bank

Scenario: As part of our client’s Consumer Duty planning activities, it...

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Training 3,000 customer-facing employees on first-point-of-contact complaints management for a UK challenger bank

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