Consumer Duty Archives - Square4

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By Tom Jeffery - Advisory Director (Operations & Remediation) | 05/04/2023

Operational Horizon: preparing for mass claims

The UK financial services market is a complex and ever-changing industry, with a wide range …

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By Natalie Baglin - Senior Consultant | 31/05/2023

Consumer Duty – The Final Stretch

With only a couple of months to go until the 31st July deadline for new …

By Matthew Drage - Managing Director | 28/03/2023

Outcomes Monitoring in a Consumer Duty World

[First Published by the PIMFA Winter Journal in March 2023] Overview The Consumer Duty will …

By Matthew Drage - Managing Director | 08/03/2023

Joining the Dots – Considering the Price and Value Outcome

[First Published by the CCTA magazine in March 2023] Overview The price and value of …

04/07/2022

Consumer Duty – Square 4’s top tips to ensure a successful implementation

The new Consumer Duty is a package of measures that consists of a new principle, …

17/05/2022

Diversity of thought and opinion – FCA Strategy, Business Plan 2022/23 and the new Consumer Duty

The transformation at the FCA under Nikhil Rathi, Chief Executive, is now in its second …

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